First we’ll evaluate how the IMS Fintax software can help achieve your goals, and create an implementation plan to specify who will perform which task..
We’ll get your team up and running as quickly as possible. Our consultant will work with you to configure and optimize the software.
For companies looking for self-reliant end users, IMS Fintax offers a Self-Service Portal. It’s portal where users can make service requests, browse your service catalogue, and find answers to FAQs 24/7
Our highly customized teams bring each client a combination of deep industry knowledge and expertperspectives from other industries on the challenge at stake.
Spend less time registering tickets and more time delivering the best service possible.
Thanks to our integrations and open API, you can easily connect TOPdesk with your favourite tools.
Grow at your own pace with the latest features and best practices based on 5,000+ implementations.
At IMS Fintax, we have one simple goal: helping organizations like yours create spectacular customer experiences.
Over 25 years ago, we launched a simple ticketing tool for IT helpdesks. Today, we still make great software for managing calls – and everything else you’ll need for enterprise service management.
But it’s our people that add that extra zing: helping our customers offer great customer experiences by working together throughout their organization.
We deliver true results, focusing on strategic decisions and practical actions tailored to our clients' unique reality. We engage all levels of an organization from day one.