About us

At IMS Fintax, we have one simple goal: helping organizations like yours create spectacular customer experiences.

Over 25 years ago, we launched a simple ticketing tool for IT helpdesks. Today, we still make great software for managing calls – and everything else you’ll need for enterprise service management.

But it’s our people that add that extra zing: helping our customers offer great customer experiences by working together throughout their organization.

We hope that in the future people won’t even realize we started with just a ticketing tool. Instead, they’ll know IMS Fintax as their guides to service excellence.